Shipping Times

In-stock items will ship from our warehouse within 3-5 business days of the purchase date. Once your order leaves our warehouse, it should arrive in 1-5 business days depending on your shipping preferences selected at checkout.

Please note that your order may experience delays due to promotional events or holidays.

Please be aware that there could be variations in shipping rates and times based on location, weight, or real-time carrier rates.

Standard Shipping - U.S.

We primarily ship U.S. orders through USPS; some items could ship through different carriers depending on the size and weight of the order and items ordered. We prefer to ship in as few boxes as possible to conserve materials, but in the event that one or more of your items will require additional processing time, we will ship your available items as soon as possible. Please note, we ship Monday through Friday and do not count weekends or U.S. holidays as business days.

Express Shipping

Express Shipping is available for most products in our online store and is only available for orders within the contiguous United States. Express shipping charges are calculated at checkout based on real-time carrier rates for either Overnight or Two-Day shipping.

We will ship the same business day for orders placed before 2 p.m. ET; all orders placed after 2 p.m. ET will be shipped the next business day. Please note, we ship Monday through Friday from our local warehouse; weekends and holiday deliveries are excluded.

Special Considerations for Shipping

Items in the Sunshine's Puppy Enrichment Equipment Collection are shipped by our trusted partner and manufacturer in Millersburg, OH.

Please expect a processing window of 5-7 business days before shipping. Once your enrichment equipment leaves the manufacturing facility, it could take up to one week for transit.

Please note, we require a signature upon delivery for all enrichment equipment in your order.